Política de reembolso

We strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to assist you with our return process.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

• The item must be in its original, unused condition.
• The item must be in the same condition as you received it.
• All original packaging must be included and intact.

Return Window

You have 30 days from the date of receiving your item to request a return. Requests made after this 30-day period will unfortunately not be accepted.

How to Initiate a Return

If your return meets the requirements stated above, please contact our support team to start the process. Please send an email to rhlavtbysmc@outlook.com to obtain the return address and further instructions regarding your shipment.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund. Please allow 7-14 business days for the refund to be reflected in your original payment method. The actual timing may vary depending on your financial institution.

If you have any questions or require further clarification regarding our return policy, please do not hesitate to reach out to us at rhlavtbysmc@outlook.com.